Your Questions Answered
What is a Reink Coque case, and how does it work?
A Reink Coque case is a phone case featuring an innovative E Ink display on the back. The display is powered by NFC technology, meaning no batteries are required. This technology allows you to personalize the back of your phone case with images, text, or designs, which can be easily updated through a companion app.
Which iPhone models are compatible with Reink Coque cases?
Our Reink Coque cases are compatible with iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 14, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Pro, and iPhone 15 Pro Max models. Please check the product page for the exact model compatibility.
How do I customize the E Ink display on my Reink Coque case?
You can easily customize your E Ink display using our companion mobile app. Simply download the app, choose from pre-set designs, upload your own images, or add text to the display. You can then transfer your design to the case via NFC technology.
Do I need to charge my Reink Coque case for the E Ink display to work?
No, you do not need to charge your Reink Coque case. The E Ink display is powered by NFC technology, which does not require batteries. Once you customize your design, the display remains active without needing to recharge.
Can I wirelessly charge my iPhone with the Reink Coque case on?
Yes, the Reink Coque case is fully compatible with wireless charging. You can charge your iPhone without removing the case, making it convenient and easy to keep your phone powered up.
How long does the E Ink display last without needing a recharge?
The E Ink display in our cases lasts indefinitely without needing a recharge, as it is powered by NFC technology rather than batteries. Once a design is transferred to the case, it will stay visible for as long as you want, with no power drain.
What materials are used to make Reink Coques ?
Our Reink Coque cases are made from premium TPU, PC (polycarbonate), and aluminum alloy for durability and a sleek design. These materials ensure your phone is well-protected from drops, scratches, and other daily wear while maintaining a lightweight and slim profile.
How do I return or exchange a Reink Coque case if I’m not satisfied?
We offer a 30-day return policy on all our products. If you are not satisfied with your purchase, please reach out to our customer service team at support@reinkcoque.com. We’ll guide you through the return or exchange process.
Can I customize the design on my Reink Coque case at any time?
Yes, the design on your Reink Coque case can be updated as often as you like. Simply use the companion app to upload new images or text to your case's E Ink display whenever you want.
Can I use my Reink Coque case while my phone is in a landscape orientation?
Yes! The Reink Coque case features an integrated lens bracket that allows you to use your phone hands-free in landscape orientation—perfect for watching videos or video calls.
How do I clean my Reink Coque case?
To clean your Reink Coque case, use a soft cloth to wipe the surface gently. Avoid using any harsh chemicals or abrasive materials, as this may damage the E Ink display or the case's finish.